Customer support
AI support agent for an e-commerce brand
Built a support agent wired into Shopify, Gorgias, and their warehouse system. Resolves 60% of inbound tickets without human handoff.
60% deflection4.8★ CSATLive in 5 weeks
A few of the projects our builders have shipped recently. Names withheld on request — happy to share references on a call.
Built a support agent wired into Shopify, Gorgias, and their warehouse system. Resolves 60% of inbound tickets without human handoff.
For a Fort Worth home-services company. AI scores inbound leads, books appointments, and runs a 5-touch follow-up sequence.
Replaced six spreadsheets and a part-time analyst with one internal tool. Daily AI-generated ops briefings to leadership.
Ingests inbound contracts, extracts key terms, flags red lines, and pushes summaries into Slack for review.
Handles after-hours calls for a multi-location service business. Books, reschedules, and triages emergencies.
Half-day on-site workshop with their leadership team. Mapped 14 opportunities, prioritized 3, kicked off the first build the next week.